Industry Recognition

Clean NRG are leaders in the Solar industry with a recognised and trusted name in the Perth market.

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To back up our superior level of service in the Solar Industry, we have the following accreditations so you can feel assured that you are in good hands.

Clean Energy Council Approved Retailer

Clean NRG is proud to announce Clean Energy Council’s Approved Retailer Status. Nationwide Clean NRG is one of only 20 Solar companies who have made this commitment to the code. It is designed to give consumers peace of mind when making the decision to invest in a solar system by helping them choose a quality solar retailer.

Clean NRG has become a signatory to The Clean Energy Council’s Solar PV Retailer Code of Conduct, which is currently the only solar industry code of conduct authorised by the Australian Competition and Consumer Commission (ACCC).

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What does this mean for our valued client’s?

  • Assurance that Clean NRG has gone through a rigorous process to become an Approved Solar Retailer.
  • A standard minimum warranty period of five years on all Solar PV systems.
  • Detailed information on the process between installation and network connection.
  • Peace of mind that Clean NRG will adhere to all existing legislation and regulations and our Sales Team will act ethically and not engage in any misleading or dishonest tactics.
  • Many other quality and performance guarantees.

Customers can expect that a Clean Energy Council Approved Solar Retailer will:

Pre-sale

  • ensure that sales representatives act ethically at all times
  • not engage in any dishonest or misleading advertising and sales tactics
  • provide you with the necessary information in writing to enable full education about your purchase prior to entering into a contract

Post-sale

  • uphold your legal rights relating to cooling-off periods and refunds and give you the opportunity to cancel a contract and obtain a full refund where changes are made after contract that are not approved in writing
  • provide a standard minimum warranty period of five years on the operation and performance of the whole PV system including workmanship and products, and address any problems arising during this period
  • fully inform you of the process between system installation and network connection or will facilitate this process on your behalf

Documentation and general business

  • ensure that you are provided with the required documentation after the PV system is installed
  • adhere to all existing legislation and regulations, and maintain effective internal cancellation procedures and complaint handling processes
  • be fully accountable for the actions of any subcontracted parties, including CEC-accredited installers/designers
  • have a fair and transparent complaints process, and get back to you within 21 days of making a complaint

Click here to download the Solar PV Retailer Code of Conduct flyer for consumers (PDF, 773 KB)

Clean NRG verified as a Platinum Rated Supplier

Clean NRG is one of only a few WA solar retailers/installers to achieve this honour. This Platinum Supplier award cannot be purchased. It can only be achieved through hard work and quality service to our customers. We would like to thank all our customer that contributed to the reviews listed, and to our future customers please rest assured that Clean NRG is committed to supplying quality energy solutions to Perth homes and business.

For more information on the Solar Retailer PV Code of Conduct: https://www.solaraccreditation.com.au/retailers.html

How are the ranking calculated

To reward the best solar power installers that consistently get rave reviews from their customers posted on the Solar Quotes site They have developed a platinum / gold / silver rating system. The level of award is automatically calculated based on these 2 criteria:

  • How many 4 and 5 star reviews they’ve got
  • The average score of all their reviews

Clean Energy Council Accredited Installer

By choosing an accredited installer, you can feel confident that you will receive a high quality, safe and reliable solar PV system.

Solar PV accreditation gives installers access to continuous professional development and technical support to ensure the best possible standard of solar PV installations across Australia.

Having a Clean Energy Council Accredited Installer install your solar PV system means you will be eligible for government rebates such as Small-scale Technology Certificates and feed-in tariffs.

Solar Quotes Platinum Supplier

SolarQuotes exists to help Aussies buy solar for their homes or business. It contains over 15,000 genuine reviews of solar installers, solar panels and inverters. It also has heaps of articles, blog posts and tools to help you navigate the solar power market.

We are proud to say that Clean NRG are Platinum rated suppliers. To reward the best solar power installers that consistently get rave reviews from their customers posted on their site, Solar Quotes has developed a platinum / gold / silver rating system.

The level of award is automatically calculated based on these 2 criteria:

  • At least 100 reviews
  • Average review score at least 4.25 / 5.0

Since 2009 SolarQuotes.com.au has helped 218,579 people get solar quotes across 2,703 postcodes in Australia. Solar Quotes have published 15,533 uncensored reviews of 1,118 solar installation companies.

National Electrical and Communications Association (NECA) Member

Clean NRG Electricians are members of The National Electrical and Communications Association (NECA) is the peak industry body that represents the best interests of the electrical and communications contracting industry in Australia. It is the only peak body that is run by contractors for contractors.

Australian Refrigeration Council Ltd Licensed

Our Air Conditioning Installers are licensed by The Australian Refrigeration Council Ltd (ARC). The ARC administers refrigerant handling licenses and refrigerant trading authorisations on behalf of the Australian Government, to professionals in the refrigeration/air conditioning and auto industry.

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