How to Read a Synergy Single Phase Meter

For customers with a renewable energy system

1. Display Register

The display shows all the meter readings recorded, including the readings for electricity consumed for the different tariff rates and exported electricity from your renewable energy system.

2. Serial Number (Meter Number)

Each meter is assigned with a unique serial number (meter number). The first four digits are the meter code followed by a six digit serial number.

3. Pulse Indicator

The light (LED) will pulse (on & off) when electricity is being consumed. These pulses will become faster as electricity consumption increases.

4. Scroll (Cycle) Button

This button is used to scroll the register displays in the sequence that they have been programmed on the meter. Each press of the scroll button will show the next reading register display.

  1. All Home Plan (A1 Tariff) customers: refer to channel 07 for total KwH bought (imported) from the grid. PowerShift/SmartPower customers: refer to channel 10, 20, 30, and 40 for your different time-of-use rates.
  2. Channel 47 shows the total electricity sold (exported) to the grid.

How to Read a Synergy  Three Phase Bi-directional Meter

For customers with a renewable energy system

 

1. Display Register

The display shows all the meter readings recorded, including the readings for electricity consumed for the different tariff rates and exported electricity from your renewable energy system.

2. Serial Number (Meter Number)

Each meter is assigned with a unique serial number (meter number). The first four digits are the meter code followed by a six digit serial number.

3. Pulse Indicator

The light (LED) will pulse (on & off) when electricity is being consumed. These pulses will become faster as electricity consumption increases.

4. Scroll (Cycle) Button

This button is used to scroll the register displays
in the sequence that they have been programmed
on the meter. Each press of the scroll button will show the next register display.

5. Menu Button

The menu button will display an alternate set of measurement data used by Western Power personnel.

6. Optical Port

Western Power download data from the meter by plugging an optical cable into the optical port and connecting a handheld unit.

  1. All Home Plan (A1 Tariff) customers: refer to channel 07 for total KwH bought (imported) from the grid. PowerShift/SmartPower customers: refer to channel 10, 20, 30, and 40 for your different time-of-use rates.
  2. Channel 107 shows the total electricity sold (exported) to the grid.

To obtain a reading for your energy consumption

Standard Home Plan (A1 Tariff)

Look at the number on channel 07 to obtain your reading.

SmartPower Tariff

Look at channels 10, 20, 30 and 40 to obtain your reading.

PowerShift Tariff

Look at channels 10, 20 and 30 to obtain your reading.

To obtain a reading for your energy you have exported to the grid

Look at the alternate display ‘1’. In order to do this, press the grey button on the left for two seconds or until ‘Alt 1’ displays on the screen, then release the button.
You will then be able to view the channels below. Once the sequence is completed, the display will revert back to the main display.

Standard Home Plan (A1 Tariff)

Look at the number on channel 47 to obtain your export reading.

SmartPower Tariff

Look at channels 50, 60, 70 and 80 to obtain your export reading.

PowerShift Tariff

Look at channels 50, 60 and 70 to obtain your export reading. 

About Craig Donohue

Established in 2010, Craig Donohue is the founder of Clean NRG Perth. He has always had a passion for sustainability. From an early age Craig has had a desire to reduce his carbon footprint and his electricity bills. The opportunity came up to start a Solar energy business and Craig has never looked back. With 30+ years experience in retail and B2B, he has an excellent understanding of the importance of superior customer service and has an excellent reputation in the industry. Craig has been employed by some of the world’s largest companies including Sanyo and Toshiba. He prides himself on an open door policy and is always available to meet with clients be it face to face or over the phone.

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